Technology & Operations

Systems and services solutions to improve fundraising operations or convert CRMs

Four Key Points to an Effective Business Intelligence Strategy

Four Key Points to an Effective Business Intelligence Strategy

The effects of COVID-19 have proven the importance of agility. Having access to informative insights to make time-sensitive, data-driven decisions is the key to ensuring continuity during uncertainty.

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The Next Generation of Analytics: The Quantification and Analysis of Donor Engagement

The Next Generation of Analytics: The Quantification and Analysis of Donor Engagement

Data and fundraising, once thought anathema to each other, were forever joined as many as 15 years ago when the science of analytics was first applied to the art of fundraising.

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9 Best Uses of Year-End Fundraising Budget

9 Best Uses of Year-End Fundraising Budget

As the year comes to a close, many in our industry use this time to assess year-end goals, evaluate performance metrics, and ensure the donor base is being engaged in innovative ways. Here are some tips for allocating your year-end budget to help define your success in 2021.

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The Importance of Data Governance in Remote Fundraising Operations

The Importance of Data Governance in Remote Fundraising Operations

Nonprofits are finding now more than ever the need for employees to access reliable, accurate, and secure data for decision making and business operations. This article discusses data governance’s vital role and the steps to act on to ensure the best possible outcomes.

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Five Ways to Protect Yourself in a CRM Implementation

Five Ways to Protect Yourself in a CRM Implementation

CRM implementation and system updates can be daunting and complex tasks for institutions that can take years to complete. BWF provides clients with strategic counsel and guidance for each phase of the system migration. We detail how this partnership is a key component to the process’ success.

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Initial Considerations to Outsourcing Business Processes

Tightening Budgets—Initial Considerations to Outsourcing Business Processes

Philanthropy operations managers are constantly seeking ways to optimize budget and reallocate resources to best serve the business need. Outsourcing select business processes can be a valuable option. BWF outlines considerations and insights to take into account when evaluating which services could be outsourced within an organization.

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Defining the Meaning of CRM Implementation Success

Defining the Meaning of CRM Implementation Success

Identifying complexities of the landscape will help you develop a concrete and executable technology and operations roadmap.

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Grateful Patient Fundraising and Concierge Services

Grateful Patient Fundraising and Concierge Services

While most healthcare concierge programs are not focused on philanthropy, these programs are playing an increasingly important role in fundraising. With the blurring lines between concierge services and intentional grateful patient fundraising, the question becomes what the appropriate use of data is.

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Counting vs. Accounting

Maximizing Philanthropy: Counting vs. Accounting

In the midst of uncertainty caused by shrinking profit margins and limited resources, C-Suite interest in and reliance on cash flow generated by development shops has never been greater.

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