Creating Meaningful Donor Interactions that Leave an Impression.

Elevate your donor journey with BWF’s strategic yet heartfelt approach to donor relations and the donor experience, which is designed to deepen the donor’s connection to your mission.

Donor Relations and Donor Experience

At BWF, we believe that donor relations is more than sending a timely acknowledgement letter or hosting a well-attended event. We look at the entire donor journey to identify ways to surprise and delight donors each step of the way. We believe this intentional focus leads to increased donor satisfaction, which in turn leads to increased donor lifetime value.

BWF’s Donor Relations and Donor Experience services offer a comprehensive approach to the donor journey. From in-depth assessments to tailored program development, we customize our services to meet and exceed the needs of your donors to increase donor satisfaction, retention, and loyalty to your organization.

Our donor relations and donor experience services include:
  • Donor Relations Assessment: Evaluate donor relations efforts to identify opportunities and areas for enhancement.
  • Donor Relations Program Development: Create a customized plan to build a new donor relations program focused on enhanced donor relationships.
  • Donor Relations Strategic Coaching and Counsel: Provide expert advice and strategies to enhance your donor relations and donor experiences initiatives.
  • Events Assessment: Evaluate current donor events to identify areas of opportunity to drive pipeline growth and determine which events may not align with the organization mission.
  • Events and Experience Strategic Counsel: Provide custom counsel and coaching focused on events and bespoke donor experiences.
  • Naming Recognition Strategy Assessment: Evaluate the naming recognition process, gift minimums, recognition inventory/tracking, and policy to identify areas for enhancement.
  • Campaign Stewardship and Experience Development: Create a customized stewardship and engagement plan that aligns with a campaign theme and priorities.
  • Campaign Donor Relations and Stewardship Strategic Counsel: Provide custom counsel and coaching focused on Campaign Donor Relations and Stewardship.

Let’s Talk

Find out how BWF can partner with you for donor relations and donor experience.