Client Spotlights: Technology and Operations

Cleveland State University was seeking to replace its current aging technology ecosystem with a new, modern fundraising and constituent management system that would create a better user experience and position it for increased fundraising efforts in its next campaign.

While planning for the most ambitious campaign in its history, the SDSU Foundation built momentum toward being more data driven, having clearer insights into its operations, having the ability to make strategic decisions and make them faster, and having a better way to validate its strategy, thereby saving time and resources.

WPI wanted to understand how the pandemic and the resulting economic shifts would impact both the FY20 fundraising goal and the next few years of the campaign.

In preparation for launching an ambitious campaign and growing its database, the University of Queensland needed an operations assessment to ensure a top-notch donor experience.

National FFA Foundation needed to assess its CRM needs and identify a solution for its complex nationwide membership.

MGH turned to BWF to examine production, highlight unrealized bright spots in the constituent pool, and run “worst case” fundraising impact and growth potential scenarios.

University Hospitals recognized that making an investment in developing an internal analytics program was essential to future campaign success.

Spaulding Rehabilitation Hospital engaged BWF to create a set of predictive models to help them increase their focus for fundraising efforts and uncover new potential prospects.