Yours, Mine and Ours: Shared Technology Management in Advancement

An open discussion on collaboration between Advancement business owners and technology managers.

As technology platforms broaden and deepen their presence in our organizations, ownership of those platforms also needs to evolve past either/or – either they are owned by the systems team, or they are owned by a functional team such as alumni relations, marketing, or annual giving.

We’ve become familiar with the concept of technology and data ecosystems – interrelated solutions that operate together to achieve organizational objectives; working out how to share management of those systems when they cross organizational lines is a necessary step in realizing their full benefit.

Join BWF’s Karl Otto and UC Berkeley’s Jay Dillon as they discuss their working relationship, how it developed, some of their shared learning about technology management and the core concepts that helped them explain their areas to each other and jointly make the case for investment with the broader organization.

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Jay Dillon is Chief Alumni Officer at UC Berkeley; Karl Otto is AVP of Systems and Operations at BWF, and the immediate past Chief Technology Officer for University Development at UC Berkeley.

Jay is a redhead, a father of two, and a nationally recognized leader in alumni relations and advancement. A social scientist by training, he is the inaugural Chief Alumni Officer for UC Berkeley. Jay was previously director of alumni engagement at USF and executive director of alumni strategic initiatives at UCLA. He has served on the faculty of eight institutes for the Council for the Advancement and Support of Education and hosts the Alumni Engagement Community of Practice Webinar series. Jay’s research and publications focus on “Alumni Identity” – a new approach to measuring engagement and predicting philanthropy through the lens of social psychology and data science. He holds an Ed.D. in organizational leadership from USF and an M.M. and B.A. in music from UCLA.