When Things Go Wrong: Communicating with Donors in Times of Crises

Once a crisis hits your organization, it’s too late to start planning for one.

Every organization, at some point in time, will face a crisis. Communication with a variety of constituencies during a time of crisis must be clear, direct, and timely. This is particularly true in speaking with the organization’s donors and supporters.

This webinar will guide you through the crisis communication process and the steps you should take to ensure that your most valued supporters are not left out in the cold. Join the BWF Strategic Communications team as they talk through the crisis communications planning process; discuss what donors, board members, and philanthropic leaders need to know; and share real-world stories of crises, plans, and outcomes.

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