Technology & Operations

Systems and services solutions to improve fundraising operations or convert CRMs

More With What You Have: The “New Math” of Advancement in Higher Ed

University presidents are making tough financial trade-offs and increasingly looking to advancement to do more than just fundraise. They’re expecting advancement to bridge the gap and help solve the institution’s broader financial challenges. Here’s the hard truth: You can’t meet tomorrow’s goals with yesterday’s structure, especially when budget growth and new hires are not realistic options. This article takes you through steps to automate the routine so your staff can level up.

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Salesforce ISVs in Motion: What the Affinaquest and Kindsight Merger Means for Your CRM Strategy 

Over the past five years, Salesforce has made nearly two dozen acquisitions to expand its capabilities and enrich the AppExchange ecosystem. In parallel, independent software vendors (ISVs) within the Salesforce marketplace have pursued their own growth strategies—sometimes through mergers that promise to fast-track innovation and improve functionality for nonprofit and higher education clients. The merger of Affinaquest and Kindsight is one such example. So what does that mean for you?

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Why Predictive AI in Fundraising Works Best with Human + Machine Collaboration

In today’s evolving philanthropic landscape, predictive AI has emerged as one of the most powerful opportunities to provide both scale and focus in fundraising. From predicting donor behavior to prioritizing outreach, from suggesting next-best-action to creating business simulations that align with a changing world, AI can transform how organizations build and sustain relationships with their supporters. Here are three key reasons why predictive AI is most effective when it can amplify human expertise and design thinking.

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Back to the Future: Executive Decision-Making in the Age of Business Intelligence

As leaders, the question isn’t whether you want better outcomes, it’s whether your current approach to decision-making is built to deliver them. The future of your organization’s philanthropic success depends less on your technology and more on your ability to make consistently better decisions. And that is where data science and business intelligence come in.

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Beyond CRM Implementation: The Strategic Power of Data

A CRM implementation is a foundational moment—one that requires strategic clarity, thoughtful planning, and a relentless focus on how information will drive decision-making across the organization. Ultimately, the success of a CRM isn’t measured by what it can do—it’s measured by what people do with it. This blog takes you beyond the tool into how to make the most of your CRM.

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Navigating CRM Transitions in Fundraising: Building a Future-Ready Tech Stack

In today’s nonprofit and higher education landscape, the decision to change your CRM system feels a bit like performing open-heart surgery while running a marathon. It’s complex, high-stakes, and you can’t afford to miss a beat. Yet too many organizations approach this transformation by focusing solely on immediate pain points rather than asking the deeper question: “Where do we want our fundraising operation to be in 2030?” 

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AI Fundraising Use Cases: Ways to Propel Your Giving Efforts

Ready to start using AI for fundraising? This guide explores common AI fundraising use cases and strategies to make the most of your innovative solutions.

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10 Questions to Ask Before Your Organization Adopts AI 

AI is not a one-size-fits-all solution. Each AI software has its own focus areas, integration requirements, and data processes. The software you choose needs to be carefully vetted by your organization so it can seamlessly integrate into your current tech stack and day-to-day routine. In this article BWF partnered with Momentum to help you navigate the considerations for selecting an AI-powered software with 10 questions to ask your potential AI vendor. 

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Responsible AI: Equip Your Team with Ethical Best Practices

Using AI solutions responsibly is the best way to maintain audience trust and avoid compliance issues. Discover top tips for responsible AI use in this guide.

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