We hear all the time about satisfaction surveys. But do we really want a team that is just satisfied? Employee satisfaction and employee engagement are similar concepts on the surface, and many people use these terms interchangeably. The importance of knowing the difference between the two is critical for an organization to create a culture of engagement.
Read more as BWF’s Betsy Rigby reviews and outlines strategies to ensure that your institution’s talent management initiatives are supporting an engaged team.

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