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Alumni Engagement News Roundup

Alumni Engagement News Roundup

This month’s news roundup reflects the ongoing juxtaposition of tradition and innovation in alumni engagement. We’re seeing reunions integrate rich, new programming with long-standing offerings, associations adapt their membership programs, and the addition of a philanthropy component to one of the biggest alumni parties of the year. Read on! Iowa State Endows Lead Alumni Position In a time when alumni associations […]

Alumni Relations News Roundup – Are Alumni-Exclusive MOOCs for you?

Thoughtful Experiment: HarvardX for Alumni Rethinks Engagement in the MOOC Era In the spring of 2014, Harvard launched HarvardX for Alumni, an initiative to create a unique online experience exclusively for alumni. Almost a year later, leaders from the Harvard Alumni Association took a close look at the successes and challenges of its first iteration. Engaging nearly […]

Building Alumni Affinity through Great Customer Service

I recently had a stunning customer service experience. After finishing my purchase, the cashier asked if I was aware of a special discount that I could have applied to my purchase. When I replied that I didn’t know about said offer, she quickly (and happily) processed the offer and issued me a refund of 25% […]