Understanding Distinctions Between Gift Processing and Finance Roles
Organizations often struggle to fully understand the distinctions between gift processing and finance roles and responsibilities. While these departments are sometimes viewed as one, they serve different but complementary purposes. Processes and technologies must support these different functions. Outlining the goals, priorities, processes, and needs of each department can help build a cohesive and collaborative relationship between the two departments.
The table below outlines a few of the distinctions between gift processing and finance:
Transfer of Data Between Gift Processing and Finance
Gift processing and financial systems have a standardized process for communicating with each other, typically referred to as the general ledger transfer process. Many fundraising databases come with built-in functionality to facilitate this crosstalk between the fundraising and financial systems. This crosstalk may take the place of a periodic batch transfer of data, or may be fully automated, depending upon available technology.
Communication Between Gift Processing and Finance
Many nonprofit organizations struggle with communication between gift processing and finance departments. Often these issues stem from a lack of understanding regarding the roles outlined above or from technical issues. Almost always, however, these issues can be resolved through a facilitated understanding of each department’s overall goals and technical needs.
If you are experiencing issues related to role definitions, transfer of data, or communication between the gift processing and finance departments, Bentz Whaley Flessner’s experienced consultants can help. Contact us at bwf.com or call us at 952-921- 0111. Together, we transform philanthropy.
Additional Gift Processing Strategies
BWF also offers tips specific to processing donor-advised funds and on bridging the divide between frontline fundraisers and operations staff.